The 3CX Hotel Module (without PMS Integration) is an optional module for 3CX Phone System and turns it into a full featured Hotel PBX.
The 3CX Hotel Module for 3CX Phone System adds additional functions to 3CX Phone System to allow it to be used in hotels or other hospitality environments.
- Allows for Check in and Check out of guests
- Allows setting of guest extensions to Do not Disturb
- Allows blocking of external calls
- Allows wake up calls to be scheduled
- Allows housekeeping to set room status
- Tracks calls a guest makes and lists them upon check out for easy billing
The 3CX Hotel Module consists of a front end application and a windows service. The Windows Service operates in the background and allows for integration with the Property Management System. With the integration, many of the functions can be triggered from within the PMS software.
The Front Desk Phone Control Application is a simple to use windows or web based application that allows the front desk clerk to perform the above operations. This application can be used separately from the PMS system, and thus requires no integration at all. For many smaller hotels this can be good enough.
The 3CX Hotel Module will track calls made by a guest and output the list upon checkout for easy billing. The list of calls or the total of the calls can be outputted to screen or printer. In addition the information can be sent to the PMS system via CDR or SMDR records. For each case, the exact format can be customized.
|•||Cut phonebill in half by using VoIP for outbound calls|
|•||Re-use your analog phones in your hotel rooms|
|•||Display guest name on reception, room service, management phones|
|•||Provides wake up calls, checkin/checkout, Do Not Disturb|
|•||Maid status allows housekeeping to set room status via phone|
|•||Integrates with many Property Management Systems via several interfaces|
|•||Includes an easy to use Web Interface for Hotel staff|
|•||Print log of calls made during Guest’s stay|
|3CX HOTEL MODULE FEATURE SET|
|General 3CX Phone System Specifications|
|Hotel Module Specifications|
|•||Allows for Check in and Check out of guests|
|•||Allows setting of guest extensions to Do not Disturb|
|•||Allows blocking of external calls|
|•||Allows wake up calls to be scheduled|
|•||Allows housekeeping to set room status|
|•||Tracks calls a guest makes and lists them upon check out for easy billing|
|Supported Hotel software systems/Property management systems (PMS)|
|•||InnQuest roomMaster 2000|
|•||PMS systems are added to the 3CX supported list on a regular basis|