When incoming calls or subsets of incoming calls need to be handle in an automated fashion, rather than by specific designated staff memebers, an Automated Attendant can be used. An Auto Attendant is a partially interactive call answering system that can transfer calls with minimal human intervention through the use of automated scripts and caller input. an Auto Attendant can route callers to operators, voice mail, or MX users. Advanced Auto Attendant features provide further functionality, including Web Service Request actions, User Defined Variables, Fax on Demand actions, and Real Time Text to Speech Server support.
The 90-15311 Automated Attendant licence should be applied to the IP-PBX - one per extra AA required.
Provided as a downloadable file and activated on a MX30 or MX250 IP-PBX by a supplied Key Code.Zultys IP-PBX software licences