Automatic Call Distribution (ACD) is a purchasable feature to support call center environments allowing for more customizable call distribution management.
True SMB ACD Solution
Call Center environments are now able to configure smart call queuing and call handling. With the addition of the ACD on the QuadroM products, customers can now further improve how they do business today. Whether the need is for a small group of office members to service a sales telephone number or a large, diverse enterprise supporting multiple business functions, the ACD feature will provide the necessary tools.