Training & Certification Courses

A balanced approach to training with a focus on the key areas of IP communications and technologies, providing extensive learning options, including vendor-certified courses.

Upcoming Training Courses


3CX Basic Product Training - Part 1

Online
Tuesday, 12 July 2022
1:00pm - 5:30pm. 4.5 hours course
Training will be delivered via webinar, with webinar details sent to all participants before the training day.
Capacity
Maximum of 50 participants
Cost
FREE

Alloy would like to invite all new and active 3CX Partners to join us, as these events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows.

This training is open and free to all new or active 3CX Partners and is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations and seeking to achieve the 3CX Certification.

This training program will enable you to:

  • Handle larger and more complex installs
  • Deploy more profitable installs
  • Gain greater customer confidence
  • Earn more from service revenue
  • Boost profits with the knowledge and skills to deploy and maintain 3CX Phone System installations!

The 3CX Academy Certification Exam can be taken via your partner portal.

Technical Trainer: Remo Van Polfliet

Training agenda:
  • 13:00 - Introduction
  • 13:20 - Installing 3CX
  • 14:45 - Break
  • 15:00 - Configuring the Firewall
  • 16:15 - 3CX Apps & other useful tools
  • 17:30 - End of Part 1

For a complete agenda and the modules of this training you can check online the 3CX Academy page.

If you need to contact us for whatever reason, email Remo at remo.polfliet@alloy.com.au.

3CX Basic Product Training - Part 2

Online
Thursday, 14 July 2022
1:00pm - 4:30pm. 3.5 hours course
Training will be delivered via webinar, with webinar details sent to all participants before the training day.
Capacity
Maximum of 50 participants
Cost
FREE

Alloy would like to invite all new and active 3CX Partners to join us, as these events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows.

This training is open and free to all new or active 3CX Partners and is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations and seeking to achieve the 3CX Certification.

This training program will enable you to:

  • Handle larger and more complex installs
  • Deploy more profitable installs
  • Gain greater customer confidence
  • Earn more from service revenue
  • Boost profits with the knowledge and skills to deploy and maintain 3CX Phone System installations!

The 3CX Academy Certification Exam can be taken via your partner portal.

Technical Trainer: Remo Van Polfliet

Training agenda:
  • 13:00 - Configuring a local IP Phone
  • 14:00 - SIP Trunks
  • 14:30 - Voicemail
  • 15:00 - Break
  • 15:15 - Digital Receptionist
  • 16:00 - Ring Groups / Paging Groups
  • 16:30 - End of Part 2

For a complete agenda and the modules of this training you can check online the 3CX Academy page.

If you need to contact us for whatever reason, email Remo at remo.polfliet@alloy.com.au.

3CX Intermediate Product Training - Part 1

Online
Tuesday, 9 August 2022
1:00pm - 5:30pm. 4.5 hours course
Training will be delivered via webinar, with webinar details sent to all participants before the training day.
Capacity
Maximum of 50 participants
Cost
FREE

Alloy would like to invite all new and active 3CX Partners to join us, as these events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows.

This training is open and free to all new or active 3CX Partners and is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations and seeking to achieve the 3CX Certification.

This training program will enable you to:

  • Handle larger and more complex installs
  • Deploy more profitable installs
  • Gain greater customer confidence
  • Earn more from service revenue
  • Boost profits with the knowledge and skills to deploy and maintain 3CX Phone System installations!

The 3CX Academy Certification Exam can be taken via your partner portal.

Technical Trainer: Remo Van Polfliet

Training agenda:
  • 13:00 - Hosted 3CX
  • 14:00 - Backup and Restore
  • 14:45 - Break
  • 15:00 - Call Recordings
  • 15:30 - Remote IP Phone Ext. (STUN/SBC)
  • 17:30 - End of Part 1

For a complete agenda and the modules of this training you can check online the 3CX Academy page.

If you need to contact us for whatever reason, email Remo at remo.polfliet@alloy.com.au.

3CX Intermediate Product Training - Part 2

Online
Thursday, 11 August 2022
1:00pm - 4:30pm. 3.5 hours course
Training will be delivered via webinar, with webinar details sent to all participants before the training day.
Capacity
Maximum of 50 participants
Cost
FREE

Alloy would like to invite all new and active 3CX Partners to join us, as these events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows.

This training is open and free to all new or active 3CX Partners and is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations and seeking to achieve the 3CX Certification.

This training program will enable you to:

  • Handle larger and more complex installs
  • Deploy more profitable installs
  • Gain greater customer confidence
  • Earn more from service revenue
  • Boost profits with the knowledge and skills to deploy and maintain 3CX Phone System installations!

The 3CX Academy Certification Exam can be taken via your partner portal.

Technical Trainer: Remo Van Polfliet

Training agenda:
  • 13:00 - Hot Desking
  • 13:45 - Ext. Profiles & Forwarding
  • 14:30 - Break
  • 14:45 - Ext. Groups & Rights
  • 15:30 - Time based scheduling
  • 17:30 - End of Part 2

For a complete agenda and the modules of this training you can check online the 3CX Academy page.

If you need to contact us for whatever reason, email Remo at remo.polfliet@alloy.com.au.

3CX Advanced Product Training - Part 1

Online
Tuesday, 6 September 2022
1:00pm - 5:30pm. 4.5 hours course
Training will be delivered via webinar, with webinar details sent to all participants before the training day.
Capacity
Maximum of 50 participants
Cost
FREE

Alloy would like to invite all new and active 3CX Partners to join us, as these events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows.

This training is open and free to all new or active 3CX Partners and is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations and seeking to achieve the 3CX Certification.

This training program will enable you to:

  • Handle larger and more complex installs
  • Deploy more profitable installs
  • Gain greater customer confidence
  • Earn more from service revenue
  • Boost profits with the knowledge and skills to deploy and maintain 3CX Phone System installations!

The 3CX Academy Certification Exam can be taken via your partner portal.

Technical Trainer: Remo Van Polfliet

Training agenda:
  • 13:00 - Messaging
  • 13:45 - Call Queues
  • 14:30 - Break
  • 14:45 - Adv. Inbound Routing
  • 15:30 - Bridges
  • 17:30 - End of Part 1

For a complete agenda and the modules of this training you can check online the 3CX Academy page.

If you need to contact us for whatever reason, email Remo at remo.polfliet@alloy.com.au.

3CX Advanced Product Training - Part 2

Online
Thursday, 8 September 2022
1:00pm - 4:30pm. 3.5 hours course
Training will be delivered via webinar, with webinar details sent to all participants before the training day.
Capacity
Maximum of 50 participants
Cost
FREE

Alloy would like to invite all new and active 3CX Partners to join us, as these events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows.

This training is open and free to all new or active 3CX Partners and is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations and seeking to achieve the 3CX Certification.

This training program will enable you to:

  • Handle larger and more complex installs
  • Deploy more profitable installs
  • Gain greater customer confidence
  • Earn more from service revenue
  • Boost profits with the knowledge and skills to deploy and maintain 3CX Phone System installations!

The 3CX Academy Certification Exam can be taken via your partner portal.

Technical Trainer: Remo Van Polfliet

Training agenda:
  • 13:00 - Adv. Outbound Routing
  • 14:00 - Security & Anti Fraud
  • 15:00 - Break
  • 15:15 - Basic Troubleshooting
  • 16:30 - End of Part 2

For a complete agenda and the modules of this training you can check online the 3CX Academy page.

If you need to contact us for whatever reason, email Remo at remo.polfliet@alloy.com.au.

3CX Basic Product Training - Part 1

Online
Tuesday, 11 October 2022
1:00pm - 5:30pm. 4.5 hours course
Training will be delivered via webinar, with webinar details sent to all participants before the training day.
Capacity
Maximum of 50 participants
Cost
FREE

Alloy would like to invite all new and active 3CX Partners to join us, as these events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows.

This training is open and free to all new or active 3CX Partners and is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations and seeking to achieve the 3CX Certification.

This training program will enable you to:

  • Handle larger and more complex installs
  • Deploy more profitable installs
  • Gain greater customer confidence
  • Earn more from service revenue
  • Boost profits with the knowledge and skills to deploy and maintain 3CX Phone System installations!

The 3CX Academy Certification Exam can be taken via your partner portal.

Technical Trainer: Remo Van Polfliet

Training agenda:
  • 13:00 - Introduction
  • 13:20 - Installing 3CX
  • 14:45 - Break
  • 15:00 - Configuring the Firewall
  • 16:15 - 3CX Apps & other useful tools
  • 17:30 - End of Part 1

For a complete agenda and the modules of this training you can check online the 3CX Academy page.

If you need to contact us for whatever reason, email Remo at remo.polfliet@alloy.com.au.

3CX Basic Product Training - Part 2

Online
Thursday, 13 October 2022
1:00pm - 4:30pm. 3.5 hours course
Training will be delivered via webinar, with webinar details sent to all participants before the training day.
Capacity
Maximum of 50 participants
Cost
FREE

Alloy would like to invite all new and active 3CX Partners to join us, as these events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows.

This training is open and free to all new or active 3CX Partners and is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations and seeking to achieve the 3CX Certification.

This training program will enable you to:

  • Handle larger and more complex installs
  • Deploy more profitable installs
  • Gain greater customer confidence
  • Earn more from service revenue
  • Boost profits with the knowledge and skills to deploy and maintain 3CX Phone System installations!

The 3CX Academy Certification Exam can be taken via your partner portal.

Technical Trainer: Remo Van Polfliet

Training agenda:
  • 13:00 - Configuring a local IP Phone
  • 14:00 - SIP Trunks
  • 14:30 - Voicemail
  • 15:00 - Break
  • 15:15 - Digital Receptionist
  • 16:00 - Ring Groups / Paging Groups
  • 16:30 - End of Part 2

For a complete agenda and the modules of this training you can check online the 3CX Academy page.

If you need to contact us for whatever reason, email Remo at remo.polfliet@alloy.com.au.

3CX Intermediate Product Training - Part 1

Online
Tuesday, 8 November 2022
1:00pm - 5:30pm. 4.5 hours course
Training will be delivered via webinar, with webinar details sent to all participants before the training day.
Capacity
Maximum of 50 participants
Cost
FREE

Alloy would like to invite all new and active 3CX Partners to join us, as these events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows.

This training is open and free to all new or active 3CX Partners and is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations and seeking to achieve the 3CX Certification.

This training program will enable you to:

  • Handle larger and more complex installs
  • Deploy more profitable installs
  • Gain greater customer confidence
  • Earn more from service revenue
  • Boost profits with the knowledge and skills to deploy and maintain 3CX Phone System installations!

The 3CX Academy Certification Exam can be taken via your partner portal.

Technical Trainer: Remo Van Polfliet

Training agenda:
  • 13:00 - Hosted 3CX
  • 14:00 - Backup and Restore
  • 14:45 - Break
  • 15:00 - Call Recordings
  • 15:30 - Remote IP Phone Ext. (STUN/SBC)
  • 17:30 - End of Part 1

For a complete agenda and the modules of this training you can check online the 3CX Academy page.

If you need to contact us for whatever reason, email Remo at remo.polfliet@alloy.com.au.

3CX Intermediate Product Training - Part 2

Online
Thursday, 10 November 2022
1:00pm - 4:30pm. 3.5 hours course
Training will be delivered via webinar, with webinar details sent to all participants before the training day.
Capacity
Maximum of 50 participants
Cost
FREE

Alloy would like to invite all new and active 3CX Partners to join us, as these events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows.

This training is open and free to all new or active 3CX Partners and is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations and seeking to achieve the 3CX Certification.

This training program will enable you to:

  • Handle larger and more complex installs
  • Deploy more profitable installs
  • Gain greater customer confidence
  • Earn more from service revenue
  • Boost profits with the knowledge and skills to deploy and maintain 3CX Phone System installations!

The 3CX Academy Certification Exam can be taken via your partner portal.

Technical Trainer: Remo Van Polfliet

Training agenda:
  • 13:00 - Hot Desking
  • 13:45 - Ext. Profiles & Forwarding
  • 14:30 - Break
  • 14:45 - Ext. Groups & Rights
  • 15:30 - Time based scheduling
  • 16:30 - End of Part 2

For a complete agenda and the modules of this training you can check online the 3CX Academy page.

If you need to contact us for whatever reason, email Remo at remo.polfliet@alloy.com.au.

3CX Advanced Product Training - Part 1

Online
Tuesday, 6 December 2022
1:00pm - 5:30pm. 4.5 hours course
Training will be delivered via webinar, with webinar details sent to all participants before the training day.
Capacity
Maximum of 50 participants
Cost
FREE

Alloy would like to invite all new and active 3CX Partners to join us, as these events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows.

This training is open and free to all new or active 3CX Partners and is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations and seeking to achieve the 3CX Certification.

This training program will enable you to:

  • Handle larger and more complex installs
  • Deploy more profitable installs
  • Gain greater customer confidence
  • Earn more from service revenue
  • Boost profits with the knowledge and skills to deploy and maintain 3CX Phone System installations!

The 3CX Academy Certification Exam can be taken via your partner portal.

Technical Trainer: Remo Van Polfliet

Training agenda:
  • 13:00 - Messaging
  • 13:45 - Call Queues
  • 14:30 - Break
  • 14:45 - Adv. Inbound Routing
  • 15:30 - Bridges
  • 17:30 - End of Part 1

For a complete agenda and the modules of this training you can check online the 3CX Academy page.

If you need to contact us for whatever reason, email Remo at remo.polfliet@alloy.com.au.

3CX Advanced Product Training - Part 2

Online
Thursday, 8 December 2022
1:00pm - 4:30pm. 3.5 hours course
Training will be delivered via webinar, with webinar details sent to all participants before the training day.
Capacity
Maximum of 50 participants
Cost
FREE

Alloy would like to invite all new and active 3CX Partners to join us, as these events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows.

This training is open and free to all new or active 3CX Partners and is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations and seeking to achieve the 3CX Certification.

This training program will enable you to:

  • Handle larger and more complex installs
  • Deploy more profitable installs
  • Gain greater customer confidence
  • Earn more from service revenue
  • Boost profits with the knowledge and skills to deploy and maintain 3CX Phone System installations!

The 3CX Academy Certification Exam can be taken via your partner portal.

Technical Trainer: Remo Van Polfliet

Training agenda:
  • 13:00 - Adv. Outbound Routing
  • 14:00 - Security & Anti Fraud
  • 15:00 - Break
  • 15:15 - Basic Troubleshooting
  • 16:30 - End of Part 2

For a complete agenda and the modules of this training you can check online the 3CX Academy page.

If you need to contact us for whatever reason, email Remo at remo.polfliet@alloy.com.au.

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If we are not currently offering one of the below training courses, please register your interest and we will let you know when the selected course(s) become available.

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