COVID-19 Stage 4 Restriction Update
Due to the recent stage 4 restrictions Alloy have implemented Covid Safe practices to ensure the health and safety of our customers and our staff members.
Alloy will no longer allow customer pickups from the office/warehouse, all items will need to be despatched via a courier service.
Technical and Warehouse personnel will be operating as "Covid Safe" when handling products for shipment.

Training & Certification Courses

A balanced approach to training with a focus on the key areas of IP communications and technologies, providing extensive learning options, including vendor-certified courses.

Upcoming Training Courses

3CX Advanced Product Training Webinar

Wednesday, 16 September 2020
9:00am - 5:00pm. 8 hours course
Training will be delivered via webinar, with webinar details sent to all participants before the training day.
Maximum of 50 participants

Alloy would like to invite all Intermediate certified 3CX Partners to join the 3CX Advanced Training..

It is obligatory for all attendees to have passed their 3CX Intermediate Certification.

This training program will enable you to:

  • Handle larger and more complex installs
  • Deploy more profitable installs
  • Gain greater customer confidence
  • Earn more from service revenue
  • Boost profits with the knowledge and skills to deploy and maintain 3CX Phone System installations!

The 3CX Academy Certification Exam can be taken via your partner portal.

Technical Trainer: Remo Van Polfliet

Training agenda:
  • 9:00 - Ring Groups
  • 9:50 - Call Queues
  • 10:20 - Break
  • 10:35 - Adv. Inbound Routing
  • 11:10 - Bridges pt.1
  • 12:00 - Lunch break
  • 13:00 - Bridges pt. 2
  • 13:45 - Adv. Outbound Routing
  • 14:45 - Break
  • 15:00 - Security and Anti Fraud
  • 15:45 - Basic Troubleshooting
  • 16:30 - 3CX Advanced Test
  • 17:00 - End of the Day

For a complete agenda and the modules of this training you can check online the 3CX Academy page.

If you need to contact us for whatever reason, email Remo at

Don't see your preferred training course?

If we are not currently offering one of the below training courses, please register your interest and we will let you know when the selected course(s) become available.

Training course(s) of interest