Training & Certification Courses

A balanced approach to training with a focus on the key areas of IP communications and technologies, providing extensive learning options, including vendor-certified courses.

Upcoming Training Courses

3CX Basic Product Training Webinar

Online
Tuesday, 26 May 2020
9:00am - 5:00pm. 8 hours course
Training will be delivered via webinar, with webinar details sent to all participants before the training day.
Capacity
Maximum of 50 participants
Cost
FREE

Alloy would like to invite all new and active 3CX Partners to join us, as these events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows.

This training is open and free to all new or active 3CX Partners and is aimed at pre-sales and support technical personnel tasked with the responsibility of promoting, installing, configuring, maintaining and supporting 3CX client installations and seeking to achieve the 3CX Certification.

This training program will enable you to:

  • Handle larger and more complex installs
  • Deploy more profitable installs
  • Gain greater customer confidence
  • Earn more from service revenue
  • Boost profits with the knowledge and skills to deploy and maintain 3CX Phone System installations!

The 3CX Academy Certification Exam can be taken via your partner portal.

Technical Trainer: Remo Van Polfliet

Training agenda:
  • 9:00 - Installing 3CX
  • 10:00 - Using the 3CX Web Client
  • 10:15 - Break
  • 10:30 - Installing 3CX Apps
  • 11:00 - Configure a local Desktop Phone
  • 11:45 - Lunch break
  • 12:45 - Configure the Firewall
  • 14:00 - Break
  • 14:15 - SIP Trunks
  • 14:45 - Voicemail
  • 15:15 - Digital Receptionist
  • 15:45 - Break
  • 16:00 - 3CX Basic Test
  • 17:00 - End of the Day

For a complete agenda and the modules of this training you can check online the 3CX Academy page.

If you need to contact us for whatever reason, email Remo at remo.polfliet@alloy.com.au.

3CX Intermediate Product Training Webinar

Online
Wednesday, 27 May 2020
9:00am - 5:00pm. 8 hours course
Training will be delivered via webinar, with webinar details sent to all participants before the training day.
Capacity
Maximum of 50 participants
Cost
FREE

Alloy would like to invite all basic certified 3CX Partners to join the 3CX Intermediate Training.

It is obligatory for all attendees to have passed their 3CX Basic Certification.

This training program will enable you to:

  • Handle larger and more complex installs
  • Deploy more profitable installs
  • Gain greater customer confidence
  • Earn more from service revenue
  • Boost profits with the knowledge and skills to deploy and maintain 3CX Phone System installations!

The 3CX Academy Certification Exam can be taken via your partner portal.

Technical Trainer: Remo Van Polfliet

Training agenda:
  • 9:00 - PBX Express using Pers Account
  • 10:00 - Backup and Restore
  • 10:15 - Break
  • 10:30 - Call Recordings
  • 11:00 - Remote IP Phone Ext. (STUN)
  • 12:15 - Lunch break
  • 13:15 - Remote IP Phone Ext. (SBC)
  • 14:00 - Break
  • 14:15 - Hot Desking
  • 14:45 - Ext. Profiles and Forwarding
  • 15:00 - Break
  • 15:15 - Ext. Groups and rights
  • 15:45 - Time based scheduling
  • 16:30 - 3CX Intermediate Test
  • 17:00 - End of the Day

For a complete agenda and the modules of this training you can check online the 3CX Academy page.

If you need to contact us for whatever reason, email Remo at remo.polfliet@alloy.com.au.

Grandstream GCS Training - UC Solutions

Online
Thursday, 28 May 2020
1:00pm - 4:00pm. 3 hours course
Training will be delivered via webinar, with webinar details sent to all participants before the training day.
Capacity
Maximum of 50 participants
Cost
FREE

Join Alloy for The Grandstream Certified Specialist Certification training. The training will cover Grandstreams Unified Communication solutions and provide you with an in depth overview of Grandstreams UC product portfolio. This training will be held via webinar and will prepare you for the short exam following the webinar. After successful completion of the exam you will be awarded with Grandstream Certified Specialist - UC Solutions status. This is the entry level certification requirement and is mandatory to be completed before attending Grandstreams hands on Certified Professional Certification training.

3CX Advanced Product Training Webinar

Online
Wednesday, 10 June 2020
9:00am - 5:00pm. 8 hours course
Training will be delivered via webinar, with webinar details sent to all participants before the training day.
Capacity
Maximum of 50 participants
Cost
FREE

Alloy would like to invite all Intermediate certified 3CX Partners to join the 3CX Advanced Training..

It is obligatory for all attendees to have passed their 3CX Intermediate Certification.

This training program will enable you to:

  • Handle larger and more complex installs
  • Deploy more profitable installs
  • Gain greater customer confidence
  • Earn more from service revenue
  • Boost profits with the knowledge and skills to deploy and maintain 3CX Phone System installations!

The 3CX Academy Certification Exam can be taken via your partner portal.

Technical Trainer: Remo Van Polfliet

Training agenda:
  • 9:00 - Ring Groups
  • 9:50 - Call Queues
  • 10:20 - Break
  • 10:35 - Adv. Inbound Routing
  • 11:10 - Bridges pt.1
  • 12:00 - Lunch break
  • 13:00 - Bridges pt. 2
  • 13:45 - Adv. Outbound Routing
  • 14:45 - Break
  • 15:00 - Security and Anti Fraud
  • 15:45 - Basic Troubleshooting
  • 16:30 - 3CX Advanced Test
  • 17:00 - End of the Day

For a complete agenda and the modules of this training you can check online the 3CX Academy page.

If you need to contact us for whatever reason, email Remo at remo.polfliet@alloy.com.au.

Don't see your preferred training course?

If we are not currently offering one of the below training courses, please register your interest and we will let you know when the selected course(s) become available.

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Training course(s) of interest