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COVID-19 Coronavirus Update from Alloy
As we look towards an unpredictable 2020, Alloy is rapidly implementing changes to our standard working practices. The health and safety of our employees, customers and their families remains a priority.
We reassure our customers that business will continue as normal. We remain fully open and will continue to supply goods and services as we have in the past with a few work practice adjustments.
As of March 17 2020, the majority of Alloy staff members both in Australia and the Philippines are setting themselves up to work from home.
As a unified communications company, implementing remote working capabilities for staff members was an easy adjustment, utilising the products and services we have been offering the Australian reseller channel for decades.
Day to day duties at Alloy will remain as normal with limited Accounting, Warehousing and Technical staff working from the Alloy offices.
Alloy staff are adopting the highest standard of product handling and business practice to minimise the spread…… which include:
- Collection of goods
- Handling of goods by warehouse and all staff members
- Handling of equipment that requires testing such as RA’s, loan gear, warehouse stock needing updates prior to shipment
- Paperless customer documentation (upon request)
Alloy will continue to service our customers to the high standard we are renowned for, although the way we do this may change slightly due to the challenging conditions. We do not anticipate delays or shortages over and above the normal routine.
In place of interstate travel and face to face customer meetings, we will fully adopt our own audio and video conferencing technologies. This is now becoming the new norm for conducting business and in many ways will be more effective.
Finally I would like to wish all of our partners and their families both health and happiness in these trying times....show less