Covid-19 Stage 4 Restriction Update
Due to the recent stage 4 restrictions Alloy have implemented Covid Safe practices to ensure the health and safety of our customers and our staff members.
Alloy will no longer allow customer pickups from the office/warehouse, all items will need to be despatched via a courier service.
Technical and Warehouse personnel will be operating as "Covid Safe" when handling products for shipment.

RA Number Request

We understand that sometimes you need to return a product, and we're here to help.

A Return Authorisation (RA) Number is a numbered authorisation provided by Alloy to permit the return of a product.

All returns require an RA Number, please do not return your product to Alloy until you have received an RA Number. The RA Number issued to you must be clearly marked on the delivery label.

Request an RA number by submitting the following form or contacting our Technical Department on 61 3 8562 9040.

Issue Details
Contact Details
Return Address
If the return address is to a PO Box, you accept all responsibility - and agree that Alloy is in no way liable - for missing, lost or damaged items