Description

With the Jabra Engage 50 UC Wired Stereo Headset, calls become more effective, and customer experience is instantly enhanced, thanks to its intelligent microphone system that makes sound clearer than ever before and innovative Engage+ software that provides valuable real-time insights, and on-screen guidance. This is a contact centre headset that’s got your back. It comes with a detachable link with programmable keys for easy call management and a SmartRinger so you'll never stress about missing another call.

The Jabra Engage 50 II UC Wired Stereo Headset packs a punch with its three top-notch microphones that work in unison to deliver clear speech and impressive background noise cancellation. It also features speech-to-text functionality, providing accurate call transcriptions. 

Designed for maximum comfort during long calls, the Engage 50 II headset is the perfect accessory for customer service professionals. An innovative maze-shaped pattern inside each ear cup relieves pressure while fitting securely on the outer ear, allowing you to stay focused on your customers, even during extended conversations.

Jabra put the Engage 50 II through rigorous testing, examining everything from the durability of its boom arm rotation to its impact resistance. As a result, this headset is one tough cookie that can handle anything a day in a contact centre can throw at it. With its sturdy build and resilience, it is built to last.

Stay connected and never miss an important call with the Engage 50 II headset's adjustable and audible ringer. Even when you're away from your desk or taking a quick break, you'll hear the alert, allowing you to quickly return to your work and attend to your customers' needs.

With BalancedVoice™, the Jabra headset provides a superior audio experience that helps you focus on your customers and achieve better outcomes. BalancedVoice™ is designed to enhance every conversation. Using dynamic range compression, it amplifies the soft parts of your customer's voice while reducing the loud parts, resulting in better-balanced conversations that prevent call fatigue and improve productivity.

With the Jabra Engage 50 II UC Wired Stereo Headset, it’s easier to connect with your customers, as the headset is fully compatible with all leading contact centre and Unified Communications (UC) platforms, making for seamless customer interactions across the board. 

Features

	Easy connectivity to your computer or mobile device via USB-C
	Works with leading contact centre and UC platforms
	Detachable programmable link with wheel volume control and integrated call controls for select contact centre platforms
	SmartRinger that alerts agents to incoming calls
	Ultra-lightweight weighing around 63g with unique maze-patterned earcups for pressure relief
	Improved noise cancellation for better concentration
	Built-in busylight shows colleagues when you’re on a call
	3-microphone design for clearer speech and incredible background noise cancellation
	Advanced speakers optimised for speech clarity with BalancedVoiceTM processing sound for incoming calls
	Real-time actionable insights for enhanced customer conversations with Engage+ software