This product is no longer stocked by Alloy

Phone Control

PCA100

PhoneControl Affinity provides the missing link between your telecommunication systems and your in-house or online Property Management or Front Office System.

Phone Control
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PCA100

This product is no longer stocked by Alloy

Phone Control

PCA100

PhoneControl Affinity provides the missing link between your telecommunication systems and your in-house or online Property Management or Front Office System.

Description

PhoneControl Affinity provides the missing link between your telecommunication systems and your in-house or online Property Management or Front Office System.

Flexible and Accurate real-time billing The flexible PhoneControl Affinity billing engine allows for the definition of different rates for different types of guests or rooms. PhoneControl Affinity collects call data from your phone system in real-time, calculates the cost at the correct rates and instantly forwards the costed call record to your PMS system.

Bi-directional Hospitality Interface (optional) PhoneControl Affinity can be used for costing purposes only or include typical hospitality features, such as Check-in/Check-out, Message Waiting, Room Status, DND, Voicemail, Wake-up Call with the optional bi-directional Hospitality interface (available for supported phone systems and internet gateways).

Multiple Property and PMS capabilities A PhoneControl Affinity system can report on one or multiple properties using different telecom service providers. A PhoneControl Affinity system can collect data from multiple devices, apply the correct rates for each type of guest or room and forward the costed call record to one or multiple PMS systems.

Alarm Notifications The PhoneControl Affinity system can automatically raise alarms in case no call data has been received for a defined period. Alarm notifications can be displayed on screen, a sound message can be played or an email can be sent to inform the person in charge.

Complete Telecom Usage Management System Besides the real-time Billing module PhoneControl Affinity comes with a complete Telecom Usage Management system, including a Directory module which can be used as a central corporate telephone directory and powerful PhoneControl reports which will help you to gain visibility, control the cost and manage your telecom environment like you could never before.

Never have an out of date system PhoneControl Affinity is continually developed and enhanced to support the latest technologies. A Maintenance and Support agreement entitles customers to free software updates when they become available and priority access to our friendly and qualified technical support staff.
Features
Information at your fingertips
Reporting - how and when you need it
Works with all major vendors and telecom service providers
Scalable and robust
Your Organisational Directory
Ideal for Hospitality, Student Housing and Life Style Villages
PCA100