Professional support services provided by Phone Control. This is a per annum support service, for continued support and software upgrades.
The flexible PhoneControl Affinity billing engine allows for the definition of different rates for different types of guests or rooms. PhoneControl Affinity collects call data from your phone system in real-time, calculates the cost at the correct rates and instantly forwards the costed call record to your PMS system.
Bi-directional Hospitality Interface (optional)
PhoneControl Affinity can be used for costing purposes only or include typical hospitality features, such as Check-in/Check-out, Message Waiting, Room Status, DND, Voicemail, Wake-up Call with the optional bi-directional Hospitality interface (available for supported phone systems and internet gateways).
Multiple Property and PMS capabilities
A PhoneControl Affinity system can report on one or multiple properties using different telecom service providers. A PhoneControl Affinity system can collect data from multiple devices, apply the correct rates for each type of guest or room and forward the costed call record to one or multiple PMS systems.
The PhoneControl Affinity system can automatically raise alarms in case no call data has been received for a defined period. Alarm notifications can be displayed on screen, a sound message can be played or an email can be sent to inform the person in charge.
Complete Telecom Usage Management System
Besides the real-time Billing module PhoneControl Affinity comes with a complete Telecom Usage Management system, including a Directory module which can be used as a central corporate telephone directory and powerful PhoneControl reports which will help you to gain visibility, control the cost and manage your telecom environment like you could never before.
Never have an out of date system
PhoneControl Affinity is continually developed and enhanced to support the latest technologies. A Maintenance and Support agreement entitles customers to free software updates when they become available and priority access to our friendly and qualified technical support staff.
|•||Information at your fingertips|
|•||Reporting - how and when you need it|
|•||Works with all major vendors and telecom service providers|
|•||Scalable and robust|
|•||Your Organisational Directory|
|•||Ideal for Hospitality, Student Housing and Life Style Villages|
|•||Advanced Report Generator allows the creation of virtually any report.|
|•||The 25 most commonly used reports are already pre-defined.|
|•||PhoneControl can automatically distribute any text reports by email.|
|•||With the Multi-user option the application can be shared over WAN and LAN.|
|•||Comes with a ready made, but fully customisable Telephone Directory.|
|•||Easy to configure; import/export, add, modify or delete any field or user.|
|•||Unlimited Database size; add all possible details for every extension.|
|•||Multi-user option; share the Directory contents over your WAN or LAN.|
|•||Internal notes and messages system.|
|•||Automate PhoneControl with the wizard based task scheduler to set-up tasks, such as report generation, import/export directory data and external applications.|
|Call Data Collection|
|•||Automatically detects PABX communications settings and displays raw data.|
|•||Assign your own Account codes with surcharges, mark-ups and PIN-numbers.|